Pokiesurf Casino Cookies Policy
This Cookies Policy explains how Pokiesurf Casino uses cookies and similar technologies when you visit our website and use our online casino services in Australia. It is designed to help you understand what these tools do, why they are used, and the choices available to you.
This policy should be read together with any privacy-related information presented on the site. If you have questions about this Cookies Policy, you can contact our support team at [email protected].
What Cookies Are
Cookies are small text files placed on your device (such as a computer, smartphone, or tablet) when you visit a website. They allow the website to remember information about your visit, which can improve functionality and make navigation more efficient.
Cookies are not programs and cannot run code on your device. They typically store identifiers and preferences (for example, a language selection), and they help a site recognise your browser over time. Similar technologies may also be used, such as pixels, software development kit (SDK) identifiers within apps, and local storage; for simplicity, this policy refers to these collectively as “cookies”.
Types of Cookies
Pokiesurf Casino uses a mixture of cookies depending on how you interact with the site and which features you choose to use. Cookies may be set by us (first-party cookies) or by service providers we work with (third-party cookies).
Cookies can also be described by how long they last:
- Session cookies: temporary cookies that expire when you close your browser.
- Persistent cookies: cookies that remain on your device for a set period or until you delete them.
The sections below explain cookie categories commonly used on modern online casino platforms and how they may apply to your use of Pokiesurf Casino.
Essential Cookies
Essential cookies are necessary for the website to operate and for you to use core functions securely. Without these cookies, certain services you request cannot be provided.
At Pokiesurf Casino, essential cookies may be used to:
- Maintain your session after you log in and help prevent unauthorised access.
- Support account security measures and help detect suspicious activity.
- Enable key site features such as page navigation, form submissions, and load balancing.
- Remember your cookie preferences so your choices can be applied on future visits.
Because these cookies are required to deliver the site functionality you request, they are generally not optional through our cookie preference tools. You can still disable them through browser settings, but parts of the site may not work properly if you do so.
Performance Cookies
Performance cookies help us understand how visitors use the site and how the platform performs. Their purpose is to support improvement and quality assurance, not to identify you by name.
Performance cookies may collect information such as:
- Which pages are visited most often and how users move between pages.
- Approximate location information derived from IP address (for example, country or region), typically used to understand traffic patterns.
- Device and browser details (such as screen size or browser version) to support testing and compatibility fixes.
- Whether error messages occur and which features are affected.
We use these insights to refine user flows, reduce page load times, and improve stability during peak traffic. Where practical, data is aggregated or otherwise handled in a way that limits direct identification.
Functional Cookies
Functional cookies support enhanced features and personalisation. They are not strictly required for the site to function, but they improve the experience by remembering choices and enabling convenience features.
Functional cookies at Pokiesurf Casino may be used to:
- Remember your interface preferences, such as language, display settings, or region-related options.
- Keep track of selections you make during a session so you can continue where you left off.
- Support features that help you manage your account and gameplay experience.
- Assist with displaying information relevant to responsible gambling, including minimum eligibility requirements such as the 18+ age rule.
Some functional cookies may also help ensure that key account actions work consistently, including deposit and withdrawal flows. For example, they may assist with remembering the steps you have completed when making a minimum deposit of $A20 or higher, so that the process remains stable if you navigate between pages.
Marketing Cookies
Marketing cookies help deliver advertising that may be more relevant to your interests. They can also limit how often you see the same promotion and help measure the effectiveness of advertising campaigns.
These cookies may be used to:
- Record your visit to the site, the pages you have viewed, and the links you have followed.
- Support the delivery of Pokiesurf Casino promotions on third-party platforms.
- Measure conversions, such as when a user clicks an advertisement and later returns to complete a registration or deposit.
- Help prevent the delivery of irrelevant or repetitive marketing messages.
Marketing cookies are typically optional, and your ability to opt out depends on the tools available through our cookie settings and your device or browser controls. If you choose to disable marketing cookies, you may still see advertising, but it may be less tailored to your preferences.
Managing Cookies
You can manage cookies through a combination of our on-site cookie controls (where available) and your browser or device settings. Your choices can affect your experience, including whether certain features work as intended.
Using browser settings
Most browsers allow you to control cookies through settings, including blocking all cookies, allowing only certain cookies, or deleting cookies when you close the browser. You can also remove cookies that have already been stored on your device.
- Google Chrome cookie controls
- Mozilla Firefox cookie controls
- Apple Safari cookie controls
- Microsoft Edge cookie controls
What happens if you disable cookies
If you block or delete cookies, Pokiesurf Casino may not be able to remember certain preferences or maintain secure sessions. As a result:
- You may need to re-enter information more often.
- Some pages may load more slowly or display incorrectly.
- Login, account security checks, and payment-related flows may not work reliably.
- Preferences and settings may return to default values.
Where possible, we aim to provide clear choices so you can balance privacy preferences with site functionality.
Third-Party Cookies
Some cookies used on Pokiesurf Casino may be placed by third parties that provide services on our behalf. These may include analytics providers, advertising networks, fraud prevention tools, payment-related security services, and customer support technology.
Third-party cookies are governed by the privacy and cookie practices of the relevant third party. We do not control how those third parties use cookies once set, but we aim to work with providers that use data in a way that supports security, performance, and responsible operations.
Examples of situations where third-party cookies may be involved include:
- Measuring site usage and identifying performance issues through analytics.
- Serving and reporting on advertising campaigns, including preventing repeated exposure to the same ads.
- Supporting security tools that help detect automated traffic, abusive behaviour, or account takeover attempts.
If you would like to reduce third-party cookie activity, you can use browser settings to block third-party cookies, though this may impact some site features.
Policy Updates
Pokiesurf Casino may update this Cookies Policy from time to time to reflect changes in technology, site features, or operational practices. When we make updates, we will revise the content on this page so you can review the current approach to cookies.
We encourage you to check this policy periodically, especially if you regularly use the site or adjust browser privacy settings. Continued use of the website after updates are posted indicates that you have had an opportunity to review the revised policy.
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